Unfortunately, we don't offer an emergency service.


However, here are some of the services you can contact:



Out of hours support:



Urgent NHS help - NHS Single Point of Access



0300 222 0123


Text: 07860 022819


Website: https://www.kmpt.nhs.uk/information-and-advice/SPoA.htm


Single Point of Access

If you are under the care and treatment of one of our mental health services in Kent or Medway already please see our 'Need Help?' page to find the appropriate contact details.

If you live in Kent or Medway, have concerns about your mental health and you are NOT

currently under the care and treatment of one of our Community Mental Health Teams or

any other of our mental health services within the trust please make an appointment to see

your GP, where you can discuss your concerns and they will advise and signpost you to the

most appropriate service.

If however, you need to make an urgent mental health referral between the hours of 8am

and 10pm, you live in Kent and Medway and you are not currently receiving care and

treatment from one of our Community Mental Health Teams, please call our

Single Point of Access on

0300 222 0123 text 07860 022819.

Single Point Of Access is operated between 8am-10pm, however, the line is available out

of these hours and your call will be directed to your local 24/7 crisis team who can provide

advice and support. 




Mental Health Matters 24/7 


0800 107 0160






116 123 (free any time)




Local office:


32 Northgate





Usual hours open to receive callers at the door:


Mon, Weds, Thurs, Fri, Sat 8am - 8pm

Tuesdays 12 - 8pm

We are closed on Sundays.


Entrance at the back of the building.


Local number: 01227 457777


“You don’t have to be suicidal to contact us.”




Other support:






Kent Community Domestic Abuse Programme


East Kent 07590 229291




(Courses are also run for perpetrators of Domestic Abuse


CDAP is a rolling programme of evening sessions designed to

help men who feel their behaviour towards their partner has been,

or is still, abusive.  CDAP challenges that behaviour and shows men

how it affects their partner or ex-partner and any children that

may be involved).




Rising Sun


Helpline for victims of domestic abuse


01227 452852






CALM (Campaign Against Living Miserably)


5pm - midnight daily


0800 58 58 58



If you are aware of any other services that might be of help to someone

in a critical situation, we would be grateful to find out more. Thanks





Turquoise Counselling Collective

07518 063 963